Archive for category Social Media for Social Good

Civil War at Freecycle?

Freecycle is a worldwide network of local groups dedicated to saving usable items from landfill. Self-organised via the web it’s a community of the eco-minded and thrifty. But it’s always been more than a community of interest as it has always mapped to geographic communities too: if you live in postcode X and have a sofa to give, it links you to a person in postcode X that needs a sofa. As a result it’s been a poster child for making do, for the green movement, the free movement and enthusiasts of web based localism and collective action. So I was pretty surprised to learn that behind the scenes the whole thing has been slowly imploding.

The following email came in overnight from my local Freecycle moderator:

We Recycle with Freegle
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Hi everyone

You’ll notice that our group has changed our name, and this also means that our address has changed too.

It’s now:

Web: http://groups.yahoo.com/group/BirminghamFreegle

Email: BirminghamFreegle@yahoogroups.com

What’s changed for you?
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Nothing much. The home page looks a bit different, and the email address is new (and you have seen it at the top of this page) but other than that – all the rules are the same, all your moderators are the same, and our group is still GRASS ROOTS and LOCAL.

We’re still dedicated to keeping things out of land fill, and the same moderation team are still here beavering away in the background helping to keep the group running smoothly.

The main reason for our move is simple. While Freecycle is a GREAT idea, all our UK groups were basically forced to work under a system devised in and for the United States. Leaders of Freecycle in the UK spent more than two years talking with the main Freecycle Network trying to get the freedom to run things in a way more suited to our own country and our own laws. Nothing changed.

In July four leading members of our National UK Freecycle team resigned. Moderators around the country then formed an Independent Association of Freecycle Moderators and again tried talks with The Freecycle Network. But again to no avail.

Since then an increasing number of Group Owners and Moderators have been SUMMARILY DISMISSED from Freecycle including the former UK Director of Freecycle UK.

So we have decided to go our own way.

It seems nothing has changed for me in the big scheme of things as a Freecycle Freegle user, but it hints at a problem of scale: sure Freecycle was great because it was a collective that self-organised over the web, but this affair suggests that flexibility is needed to sustain glocal organisations.

The other thing that I’ve been reflecting on is the name “Freegle”. It doesn’t work as a verb so I guess people who used the service for a while will continue to see they are “going to freecycle the sofa”. It also seems to privilege the act of receiving over the act of giving. Linked to “frugal”, with the added emphasis of “free” this sounds more like a site to grab the ultimate bargain, not a site aimed at reducing landfill. Without the allusion to “recycle” where’s the incentive for the donor in the new freegle future?

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How digitally included is our digital inclusion champion?

Several months ago successful entrepreneur Martha Lane Fox was “appointed the government’s first Champion for Digital Inclusion”. I can see some logic here: as the founder of LastMinute.com, Lane Fox was the poster child for internet business. She still carries that history with her and is known to the public as somebody who does the Internet well.  In terms of digital inclusion she is, if not a household name, then at least a garden shed one (to paraphrase Eddie Izzard)

I happened to take a look at her website today, and was a little surprised by what I found. It’s a slick looking site, but it seems to lack some understanding of the digital world which Lane Fox is selling to the public. I find this a little worrying. There are two issues which I’d like to pick up on: technical problems and voice.

Technical Difficulties

We need to be clear that digital inclusion doesn’t equal getting people blogging. However, I think we all understand that blogging is part of the digital inclusion agenda. Blogging might be the tool that makes the digitally excluded want to join in with digital technology. It’s also a key activity in terms of shaping debates around digital participation, and indeed in shaping any other debates we might wish active citizens to take part in. I’d expect Lane Fox to be blogging a lot, yet marthalanefox.com is something of a demi-blog. Is it a diary of Lane Fox’s public appearances, a news page, or a blog? It’s not clear.

The site employs blogging language such as “read entire blogpost”, but comments are not available which diminishes the blog post to the status of a press release. My key disappointment with the website is the lack of RSS. I’d like to keep track of the Champion for Digital Inclusion’s thoughts, but I’m not likely to remember to come back regularly hoping for more: an option to subscribe to the site would seem to me to be an obviously desirable feature for this website.

Who’s Speaking Please?

Actually there is a feed for marthalanefox.com, if you know where to look (http://www.marthalanefox.com/rss). This brings me on to the second difficulty I have with the Champion’s web presence: the feed suggests that she’s not writing the blog posts herself. The feed shows that Martha has a team – Theo Park and Tim Van Damme – that are speaking on her behalf, authoring, or at least uploading, the blog entries for her. Park is Lane Fox’s “Executive Assistant” while Van Damme appears to be her web designer.

The message? You too can be a champion of the digital world, all you need is the budget to buy a web designer’s time. And an executive assistant.

Of course we know this isn’t true. You could just swing by a social media surgery and get free advice from an expert, who will get you blogging on wordpress in half hour (with RSS and comments enabled). Feel free to pop in to the next one, Martha.

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Mobile Phones in South Africa

Marlon Parker is an academic and social entrepreneur from South Africa. He works with social media, finding ways to use technology for social good. He recently visited Birmingham (read a full report here) where he explained his work to a number of social media and policy workers. PC based Internet penetration is relatively low in South Africa, so his work focuses on the use of mobile internet and text messages. Below he demonstrates the use of mobile phone technology in drug rehabilitation.

Angel service for Drug Addicts in South Africa from Podnosh on Vimeo.

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